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Protocol Documentation

Terms of Service

Membership Agreement & Platform Rules

Last Updated: June 2026

1. Introduction & Acceptance

These Terms of Service ("Terms") constitute a legally binding agreement between you and CR3W Ltd. ("we," "us," or "our"), governing your access to and use of cr3w.app and all related services (the "Platform"). By creating an account or accessing the Platform, you confirm that you have read, understood, and agree to be bound by these Terms, our Privacy Policy, our Community Guidelines, and our Cookie Policy. If you do not agree, you must not use the Platform.

2. Eligibility

To use CR3W, you must:

  • Be at least 18 years of age (or the age of legal majority in your jurisdiction);
  • Provide accurate, truthful, and complete information when creating your account;
  • Have the legal capacity to enter into binding contracts under the laws of your jurisdiction;
  • Not be barred from receiving services under applicable law or a prior suspension from CR3W.

CR3W is a curated network. We reserve the right to accept, decline, or remove any membership application or account at our sole discretion, without obligation to provide a reason.

3. Account Registration & Security

You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. You agree to:

  • Create only one account per person;
  • Immediately notify us of any unauthorised use at legal@cr3w.app;
  • Not share, transfer, or sell your account to any third party;
  • Not use bots, scrapers, or other automated means to access the Platform.

We are not liable for any loss arising from your failure to keep your credentials secure.

4. User Content & Intellectual Property

You retain full ownership of all content you submit to the Platform ("User Content"), including project descriptions, messages, profile information, and any other materials. By submitting User Content, you grant CR3W a limited, non-exclusive, royalty-free, worldwide licence to host, display, cache, and transmit your content solely as necessary to operate and provide the Platform. This licence ends when you delete your content or account, subject to any operational retention periods described in our Privacy Policy.

You represent and warrant that: (a) you own or have the necessary rights to the User Content you submit; (b) your User Content does not infringe any third-party intellectual property rights, privacy rights, or applicable law.

4.1 User Projects & Listings

The Platform allows you to create profile listings for startups, applications, open-source repositories, and other projects you are developing or associated with ("Projects"). You are solely responsible for all Projects you submit, list, or promote. You represent and warrant that you possess all necessary intellectual property rights, licenses, and authorizations to submit, display, and share information about the Project.

No Endorsement or Verification: CR3W does not pre-screen, verify, audit, or endorse any Projects listed on the Platform. We make no representations or warranties regarding the legality, safety, functionality, or viability of any Project. Any engagement, collaboration, investment, or use of a Project is strictly at your own risk. You agree that CR3W is not liable for any losses, damages, or disputes arising from your interactions with or use of any Project listed on the Platform.

Compliance & Regulatory Responsibility: If you list a Project on CR3W, you are solely responsible for obtaining and maintaining all necessary regulatory approvals, compliance certifications, and app store listings (e.g., Apple App Store, Google Play Store). CR3W is not responsible for any compliance failures, regulatory fines, or app store rejections associated with your Project.

CR3W's name, logo, and all platform design elements are the intellectual property of CR3W and may not be used without our prior written consent.

5. Prohibited Conduct

You agree not to:

  • Post content that is unlawful, defamatory, threatening, obscene, or discriminatory;
  • Impersonate any person or entity, or misrepresent your affiliation;
  • Use the Platform to send unsolicited commercial communications (spam);
  • Attempt to gain unauthorised access to any part of the Platform or its infrastructure;
  • Scrape, crawl, or data-mine the Platform or its members' data without explicit written permission;
  • Abuse, reverse-engineer, or attempt to prompt-inject the "Ask CR3WY" AI features, or bypass the platform AI rate limits;
  • Use the Platform for any illegal purpose or in violation of any applicable law or regulation;
  • Engage in harassment, abuse, or targeted attacks against other members;
  • Reverse-engineer, decompile, or attempt to extract the source code of the Platform.

For a comprehensive list of rules, please refer to our Acceptable Use Policy. Violation of these prohibitions may result in immediate account suspension or termination without refund, and may be reported to relevant authorities.

6. Moderation & Enforcement

CR3W moderates the Platform to protect the integrity and quality of the network. We may, at our discretion and without prior notice where necessary to prevent harm:

  • Remove any User Content that violates these Terms or our Community Guidelines;
  • Issue warnings, temporarily suspend, or permanently revoke accounts;
  • Restrict access to certain features.

Where feasible, we will notify you of enforcement actions and provide an opportunity to appeal by contactingsupport@cr3w.app. Appeal decisions are final.

7. DMCA Notice & Copyright Policy (US Copyright Standard)

CR3W respects the intellectual property of others. In accordance with the Digital Millennium Copyright Act (DMCA) and applicable global laws, we will respond expeditiously to claims of copyright infringement.

If you believe your copyright has been infringed, please send a written notice to our Designated Copyright Agent at legal@cr3w.app containing:

  • Your physical or electronic signature;
  • Identification of the copyrighted work claimed to have been infringed;
  • Identification of the material that is claimed to be infringing, with sufficient detail to allow us to locate it (e.g., a URL);
  • Your contact information (address, telephone number, and email);
  • A statement that you have a good faith belief that use of the material is not authorized by the copyright owner, its agent, or the law;
  • A statement, under penalty of perjury, that the information in the notification is accurate and that you are authorized to act on behalf of the copyright owner.

8. Third-Party Services, Mentorship Bookings & Payments

The Platform may integrate with or link to third-party services (e.g., infrastructure via Supabase, scheduling via Cal.com, and payments via Stripe). Your use of these services is governed by their respective terms and privacy policies. CR3W is not responsible for the content, practices, or availability of any third-party services.

8.1 Mentorship & Marketplace Fees

CR3W acts as an intermediary marketplace to facilitate mentorship connections and payments. For paid mentorship sessions booked through the Platform, CR3W deducts a 20% platform fee from the total transaction amount to cover operational and processing costs.

8.2 Stripe Connected Accounts

Mentors receiving payouts must register for a Stripe Connected Account. By doing so, you agree to the Stripe Connected Account Agreement and authorise CR3W to facilitate payments and deduct the platform fee on your behalf.

8.3 Liability & Dispute Resolution

CR3W does not guarantee the quality, accuracy, or outcomes of any advice, services, or interactions provided during a mentorship session. Mentors are independent members, not employees or agents of CR3W. Any disputes regarding the content or quality of a mentorship session are strictly between the Mentee and the Mentor.

8.4 Cancellations & Refunds

If a Mentee cancels a paid session at least 24 hours prior to the scheduled start time, a full refund will be issued. Cancellations within 24 hours of the start time are non-refundable unless the Mentor explicitly authorises an exception. If a Mentor fails to attend a scheduled session, the Mentee is entitled to a full refund.

9. Artificial Intelligence & Machine Learning

CR3W provides features that utilise artificial intelligence (AI) and Large Language Models (LLMs) (e.g., the "Ask CR3WY" composer). These features use third-party service providers to generate suggestions and draft content. AI-generated content is provided "as is" without guarantees of accuracy, completeness, or reliability. You are solely responsible for reviewing, editing, and verifying any AI-generated text before publishing it to the Platform. You must not use AI features to generate harmful, illegal, or spam content. Furthermore, scraping, crawling, or harvesting user data, profiles, or Platform content to train third-party AI or LLM models without our explicit permission is strictly prohibited.

10. Disclaimers

THE PLATFORM IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. CR3W DOES NOT WARRANT THAT THE PLATFORM WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF VIRUSES OR HARMFUL COMPONENTS. WE MAKE NO GUARANTEES REGARDING THE ACCURACY OR QUALITY OF USER CONTENT, ADVICE SHARED BY MEMBERS, OR OUTCOMES FROM CONNECTIONS MADE ON THE PLATFORM.

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, CR3W AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFIT, DATA, OR GOODWILL, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF THE PLATFORM.

OUR TOTAL AGGREGATE LIABILITY TO YOU FOR ANY CLAIM ARISING FROM THESE TERMS OR YOUR USE OF THE PLATFORM SHALL NOT EXCEED THE GREATER OF (A) £100 OR (B) THE TOTAL AMOUNT PAID BY YOU TO CR3W IN THE 12 MONTHS PRECEDING THE CLAIM.

UK Consumers: Nothing in these Terms limits or excludes our liability for death or personal injury caused by our negligence, for fraud, or for any other liability that cannot be legally limited or excluded under the UK Consumer Rights Act 2015.

12. Indemnification

You agree to indemnify, defend, and hold harmless CR3W and its affiliates, officers, directors, and employees from any claims, losses, damages, liabilities, costs, and expenses (including reasonable legal fees) arising out of or relating to: (a) your use of the Platform; (b) your User Content or Projects (including any claims of intellectual property infringement, regulatory non-compliance, or damages caused by products/services associated with your Projects); (c) your violation of these Terms; or (d) your violation of any third-party rights.

13. Termination

You may terminate your account at any time by using the "Delete My Account" tool in your profile settings, or by contacting us at support@cr3w.app. Upon termination, your right to use the Platform ceases immediately and your licence to us ends, subject to our data retention obligations described in the Privacy Policy.

We may suspend or terminate your account at any time for cause, including breach of these Terms. Obligations that by their nature should survive termination (including intellectual property rights, disclaimers, indemnification, and dispute resolution) shall survive.

14. Changes to These Terms

We may update these Terms from time to time. We will notify you of material changes by posting the new Terms with an updated "Last Updated" date and, where appropriate, by sending you an email notification. Your continued use of the Platform after any changes constitutes your acceptance of the new Terms.

15. Governing Law & Dispute Resolution

For users residing outside the United States, these Terms shall be governed by and construed in accordance with the laws of England and Wales. You agree to submit to the exclusive jurisdiction of the English courts for the resolution of any dispute. For users residing in the United States, these Terms are governed by the laws of the State of Delaware, without regard to conflict of law principles.

15.1 Binding Arbitration & Class Action Waiver (US Residents Only)

PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT.

Any controversy, claim, or dispute arising out of or relating to these Terms or your use of the Platform shall be resolved by binding arbitration on an individual basis, rather than in court. The arbitration will be administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules.

Class Action Waiver: You and CR3W agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated, or representative action. You waive your right to a jury trial.

30-Day Opt-Out: You have the right to opt-out of this arbitration agreement by sending written notice of your decision to opt-out to legal@cr3w.app within 30 days of first registering your account. If you opt out, this arbitration provision will not apply to you.

16. General Provisions

Severability: If any provision of these Terms is held to be unenforceable or invalid, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law, and the remaining provisions will continue in full force and effect.

Entire Agreement: These Terms, together with our Privacy Policy and Acceptable Use Policy, constitute the entire agreement between you and CR3W regarding your use of the Platform, superseding any prior agreements.

Force Majeure: CR3W shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including but not limited to acts of God, war, terrorism, pandemics, or infrastructure outages.

Assignment: You may not assign or transfer these Terms or your rights under these Terms without our prior written consent. We may assign these Terms to any affiliate or successor in interest of any business associated with the Platform.

Notices: We may provide notices to you via email or through the Platform. You must send notices to us at legal@cr3w.app.

17. Contact

For any questions about these Terms, please contact us at: legal@cr3w.app

Registered Company: CR3W LTD
Registered Address: 124 City Road, London, EC1V 2NX

CR3W.

Membership is a privilege. Preserve the signal.